Delivery
What are the delivery days and times?
Lisbon Region: 24-hour deliveries, available Monday to Sunday.
Mainland Portugal: 24-hour deliveries, Monday to Saturday.
Madrid: 24-hour deliveries, Monday to Saturday.
Mainland Spain (except Madrid): 48-hour deliveries, Monday to Saturday.
If you need an urgent delivery, please write to us at support@qroses.com or contact us via WhatsApp using the button on the page.
How can I track my order?
We will notify you by email as soon as your order is delivered. You can always reach out to us via email at support@qroses.com.
What happens if the recipient is not available at the time of delivery?
If the recipient is not at home, we will contact them directly to arrange a new delivery time. Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.
We will keep you informed at every step of the process, ensuring you always know the status of your order. We are committed to making sure your roses arrive at their destination quickly, securely, and always fresh.
We guarantee that your roses will be successfully delivered in the shortest possible time.
QRoses Guarantee
Delivery is guaranteed, or otherwise, we will process a full refund of your purchase.
We are committed to ensuring that your roses arrive at their destination quickly, securely, and always fresh.