Legal Notice

This legal notice (the “Legal Notice”) governs access to and navigation on the website www.qroses.com (the “Site”). The Site is owned by QROSES PORTUGAL LDA (“QRoses”), whose identification and contact details are as follows: NIPC: 518220389, Address: Rua de São Nicolau 73, Estoril 2765-170, Lisbon – Portugal, Contact email address: suporte@qroses.com.

This Legal Notice binds any person who accesses the Site (the “Customer”).

Please note that by browsing the Site, you acknowledge that you have read and agree to be bound by the following documents: this Legal Notice, our Terms and Conditions, the Privacy Policy, and our Cookie Policy. If you do not agree with any of these texts, you should not access or use the Site.

The original version of this Legal Notice was written in Portuguese. However, QRoses may provide courtesy translations of this Legal Notice in other languages (e.g., English and Spanish). In the event of any contradiction between versions, the Portuguese version shall prevail.

Conditions for Accessing and Using the Site

Access to and use of the Site are permitted only to individuals over eighteen (18) years of age. Neither access nor the purchase of products offered on the Site requires the creation of a customer account.

Intellectual and Industrial Property

QRoses owns the intellectual and industrial property rights of the Site and all its related elements. This includes, by way of example: All rights over the source code, object code, interface, databases, and other elements of the Site. All content on the Site (images, texts, videos, etc.). All rights over QRoses’ trademarks, trade names, and other distinctive signs.

Customers are not authorized to reproduce, distribute, publicly communicate, or transform the Site or its content.

For example, this means that customers cannot extract or reuse, in whole or in part, the information available on the Site, regardless of whether extraction is done through automated techniques (screen-scraping, bots, spiders, etc.) or manually.

Permitted Uses of the Site

As a customer of the Site, you acknowledge and agree to make appropriate use of it. The following list includes, by way of example, some of the commitments you undertake:

You will not use the Site to transmit or install viruses or other harmful elements.

You will not attempt to access restricted sections of the Site or its systems and networks.

You will not attempt to breach the security or authentication measures of the Site.

You will not replicate, reverse engineer, or decompile the Site (except when expressly authorized by law).

You will not engage in abusive use of the Site or use it in a way that could overload the Site.

You will not use the Site for illegal purposes.

The list above is merely indicative, so you must comply with all other obligations that apply to you under this Legal Notice and the regulations in force.

If you engage in unauthorized use of the Site or if, for any other reason, your use of the Site causes damage to QRoses or third parties, you shall hold us harmless. This means you must cooperate with us to enable our defense and also indemnify us for any damages caused by such claims.

Temporary and/or Permanent Restriction of Site Access

Your access to the Site may be blocked temporarily or permanently, without prior notice and without any liability for QRoses, if QRoses becomes aware of or has reasonable suspicions that you are violating this Legal Notice or applicable regulations.

We may also temporarily or permanently restrict access to the Site (as applicable) when we are carrying out maintenance tasks or when, for any reason, we cease to provide our services related to the Site.

You shall not have the right to make any claim against QRoses regarding the temporary or permanent restriction of your access to the Site.

Links to Third-Party Sites

The Site may contain links to third-party websites. QRoses does not control nor assumes responsibility for the content of these websites. If you use any of the links to third-party sites contained on the Site, you do so at your own risk. If accessing these third-party sites causes you any damage (including damages caused by viruses and other malicious elements), you should make a claim against the third-party owner of that site.

Additionally, please remember that the use of such sites will be subject to the terms and conditions, privacy policy, cookie policy, and any other conditions imposed by the third party responsible for that site.

Personal Data Processing

At QRoses, we take your personal information very seriously. Please refer to our Privacy Policy and Cookie Policy for more details on how we process your personal data.

QRoses’ Declarations, Warranties, and Liability

The Site is provided “as is” and “as available,” without any warranties of any kind. Please note that we will not be liable for any damages you may suffer due to:

Lack of suitability, accessibility, availability, usefulness, or performance of the Site.

Errors or lack of accuracy or quality of data and information contained on the Site.

Potential compatibility issues between the Site and the device from which you access it.

Unauthorized intrusion by third parties or the introduction of viruses into your computer systems.

Where applicable law does not allow limitation of liability within the limits set forth in this clause, QRoses’ liability will be limited to the extent permitted by law.

Suggestions, Questions, and Complaints

If you wish to send us a notification (including suggestions, questions, or complaints), you can write to us at support@qroses.com.

Changes to the Site and/or this Legal Notice

We reserve the right to make improvements, replacements, or modifications to any functionality or content on the Site at any time and without prior notice.

Additionally, we may modify this Legal Notice at any time. If, after the new version of the Legal Notice is published, you continue to access or use the Site, it will be understood that you have accepted the new Legal Notice and are bound by its terms.

Applicable Law and Jurisdiction

This Legal Notice and access to and use of the Site are governed by Portuguese law.

If you are a consumer or customer according to applicable law, when required by law, we will submit any dispute related to this Legal Notice and access to and use of the Site to the exclusive jurisdiction of the courts of your place of residence. In all other cases, whenever permitted by law, you and we, expressly waiving our own jurisdiction, agree to submit to the jurisdiction of the courts of the city of Lisbon.

If you are a consumer or customer, you may also use the European Commission’s online dispute resolution platform.

Alternative Dispute Resolution for Consumer Conflicts

For any dispute or issue related to the Website, Portuguese law in force at the time will apply.

The present Terms of Sale are subject to Portuguese law, with all cases prioritizing the rights recognized under consumer protection legislation. The Customer may also use the European Commission’s online dispute resolution platform.

Under Law No. 144/2015, of September 8th, we inform consumers that, in the event of a dispute, they may contact the following Alternative Dispute Resolution (ADR) entities:

1. Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC) www.cniacc.pt/pt/, cniacc@unl.pt

2. Centro de Arbitragem de Conflitos de Consumo de Lisboa www.centroarbitragemlisboa.pt, juridico@centroarbitragemlisboa.pt

3. European Commission’s Online Dispute Resolution Platform

If desired, you may also use the online dispute resolution platform provided by the European Commission: http://ec.europa.eu/consumers/odr

These entities are available to help you resolve consumer disputes in a simple, fast, and cost-effective manner.